Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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Does this actually work?
If you've tried moisturisers and random serums that did nothing, that makes sense — they weren't repairing your barrier. STATMAX® is designed to do exactly that. Try it for 30 days. If you don't see a visible difference, we'll refund you. Full stop.
Is this just another TikTok product?
Fair question. The mechanism — peptide-based barrier repair — is backed by ingredient research, not trends. We don't make claims we can't support. The 30-day guarantee means you risk nothing finding out.
What actually are peptides?
Peptides are signalling molecules that tell your skin to rebuild its barrier from the inside out. Most skincare just hydrates the surface temporarily. Peptides help your skin repair itself — which is why results build over time rather than disappearing after an hour.
Why didn't moisturiser work for me?
Because moisturiser sits on top of your skin and temporarily reduces dryness. It doesn't repair the barrier underneath. When the barrier is damaged, nothing works properly — products disappear, skin stays rough and dull. That's the root cause STATMAX® is built to fix.
Do I need the full routine or just the serum?
Just the serum works. Wash your face, apply 2–3 drops, done. The cleanser and tallow cream complement it if you want to push results further — but you don't need to start there.
What payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Maestro.
How do I contact you?
Email us at support@statmax.com. We aim to respond within 24 hours.
Didn't find what you were looking for? Feel free to contact us at any time.